Our Director Pete Colby was recently asked by Liz Henson, who runs the HR Ninjas facebook group, to do a webinar about the lost art of conversations and how to avoid wasting so much time in formal grievances and disciplinaries.
From his mediation and HR background Pete recalls a few examples of these on the webinar to hopefully help people understand the value of resolving issues informally rather than always having to hold formal meetings with note-taking, etc.
Due to copyright restrictions we have been unable to include the video shown on the webinar, but the same footage can be accessed by clicking this link at the appropriate time (40:03) in this video.
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