People are stressed at work, they're already over-stretched and yet we pile more work onto them. Ask yourself what they're going to stop doing rather than just adding to their impossible workload.

We deal with a lot of individual issues where the main issue is the manager not having the courage to lead effectively and have proper conversations.

A really lovely gift from a happy and very generous client. Really makes us love our jobs!

Leadership Tip #22 - Tell employees what you're not going to do