By training in mediation skills you’ll be able to nip issues in the bud so that you no longer waste time in formal grievances. You'll also use the skills outside work too!
The training will give you the skills and confidence to help your employees resolve issues themselves, so that everyone can focus on the jobs they’re paid to do.
By enabling proper conversations you’ll gain real insights from your people to positively influence their thinking, their behaviours and therefore the results.
If you're a HR professional, gaining mediation skills will transform your role, so you can become a real cultural change agent within your business.
If you're a line manager, gaining the skills to deal with people issues quickly means you spend better quality time with your people, so they become happier and more productive.
You will have the confidence to talk and listen to people more, so that employee engagement improves rapidly and naturally.