Leadership video tip #1 - sometimes you need to be selfish and one of those times is holidays - put you and your family first for once!

Click here to see a quick video where celebrating a 100th birthday in the family gave a great example of how good leaders care about their people and can create long term memories with very little time or cost.

The warm weather can bring a few people challenges in the workplace, increasing the risk of people and productivity issues (absence, disputes, performance, etc). Here we give a few tips to think about which may help to avoid issues before they arise - and not only thinking about employees but customers, suppliers and managers too.

Here we give a brief explanation as to why workplace mediation is a little bit different because of the outcome required, and why independent mediation usually works best.

Whilst we're happy to help mediate any situation, sometimes where the amounts involved are hundreds of pounds there are more cost-effective routes to try first, so here we give guidance to those who are thinking of taking action through the small claims court (which applies to claims up to £10,000), and especially to those who have claims of £1,000 or less.