The most urgent requests for help we receive involve disputes, by which time mediation is normally the best way forward.
The root cause of these issues usually centre around managers and their capability to effectively lead people, which is a tough part of the job - after all, people are unpredictable and sometimes could be described as irrational.
A "one size fits all" approach to people will never be effective. Managers have to constantly make decisions if they are going to maximise productivity.
Having the experience and confidence to make the right pragmatic decisions when it comes to people can be a big ask. Decisions can have unintended consequences - employees can quickly become demotivated and difficlult, losing trust in the manager.
When it comes to leadership development attending a training course is fine - they have their place. Achieving sustained productivity improvements, however, needs effective employee engagement in most organisations and this is our area of expertise.
As every person is different ever company is too. We don't really like too many theories or "off the shelf" packages - instead we utilise our breadth of experience of working on the shop floor, of managing factories, of leading HR functions and of working with Trade Unions.
Our 360 degrees of experience alongside decades of working in industry means we don't need to rely on theories - hence why pragmatism is more than our name it’s the ethos we live by.
If you need help improving productivity through people give us a call, send us a message or drop us an email and we'll be happy to discuss your specific challenges and how we can help.