AI is affecting so many things in the world today - sometimes in good ways, often in less positive ways. 

Grievances are being impacted - the submissions are getting longer, and the issues seem more complex. However, AI is not to blame - the root cause of grievances is the same, and so are the solutions.

This blog explains why we shouldn't panic, and we certainly shouldn't blame AI!

Will we do mediation training online? It's a question we get asked all the time, and the answer will always be no! This blog explains why.

Have a watch of the video - it's only a few seconds of a snapshot, but our training programmes are intensive, but highly interactive and fun!

Yes we could make so much more money by sitting at home and training people over a screen, but our biggest interest is developing people to the very highest standards!

Whoever you decide to train with, we would always recommend in-person training. You won't be spending your hard-earned money to just tick a box and gain a certificate - gaining these skills properly needs real interactivity!

It was great to be joined by the fantastic leadership psychologist Tony Brooks, a real leadership expert! In this discussion, we explore how leaders can flex styles to gain the best results.

Many organisations make the mistake of seeing consultation as just something they must do when making redundancies. It's also commonly seen as a tick box exercise.

When consultation is understood properly and utilised daily, it is one of the most effective leadership tools which can accelerate positive cultural change.

Many of the disputes we get involved in during mediations stems from flexible working requests and the positions employers and employees take when they don't agree. This blog gives some guidance on a better way to explore these requests, because (as with most things) it isn't the policy which gives the solutions - it's understanding people, listening and working together to find solutions.