Being a trained mediator doesn’t mean you’ve attended a course for a day! It’s really important in a currently unregulated industry that new mediators are trained through a properly accredited body, such as the Civil Mediation Council.

We see lots of examples where people have been on a course for a few hours or a day, suddenly class themselves as a trained mediator and then things go terribly wrong!
 

Often employees feel between a rock and a hard place - they’re so busy battling against each other in grievances that they can’t see a way through. Reading the kids book “We’re Going on a Bear Hunt” resonates with these situations - and these kids have the answers!
 

Recognising employees and thanking them should never be a corporate initiative, it should be instinct from good leaders. In this blog Pete tells us about an initiative he pushed back on.

Organisations wanting to join our revolution to resolution and move away from wasting time in grievances is music to our ears! One thing we always encourage companies to do when looking to develop an internal team of mediators is to focus less on the day job they do, and more on the people they are. This is when your cultural change will really accelerate.

Every year to celebrate our business birthday, we hold a proze draw to win a free place on our three day internal mediator training programme. This years's lucky entrant was pulled out by last year's winner Kirsty.