• I often get asked what makes the perfect mediator - the answer is there’s no such thing! There are, however, a number of attributes that make a great workplace mediator and in this blog I talk about a few of these.


    Mediation really is very much about the person you are rather than the job you do.

    Probably 90% of the time that you’ll utilise your new skills won’t officially be in a mediation, as they really are life skills - you’ll see a huge benefit outside of work too!



    How do we get our managers to have difficult conversations? It’s a question we hear all the time from senior executives and HR professionals who are frustrated by managers not taking accountability for their people. The frustration is understandable, but so is the manager’s inability to have these discussions. They’re only perceived as ‘difficult’ because they don’t have the confidence, and they don’t have the confidence because they haven’t been developed with the tools and techniques to enable them to have proper conversations. 


    21st March is an important day, as it’s International Day for the Elimination of Racial Discrimination. In this blog, one of our mediators Derek shares his own personal insights from arriving in the UK as a black teenager through to how mediation mediation really is making a difference.

    Whilst there are well-known advisory services who say that discrimination cases can’t be mediated, they’re completely wrong! What they mean is such conversations can be harder to facilitate so they shy away from them, which is where proper professional mediators come into their own.



    Often people call us having attended a mediator training course and ask us how to do workplace mediations! That’s because they’ve been sold a civil and commercial mediator programme and reassured it will cover them for workplace mediation. It simply isn’t true! 


    Whilst there is the option to do a further day of training after those courses, it isn’t enough to give you the dedicated skills and competence to be a great workplace mediator!



    Will we do mediation training online? It's a question we get asked all the time, and the answer will always be no! This blog explains why.


    Have a watch of the video - it's only a few seconds of a snapshot, but our training programmes are intensive, but highly interactive and fun!


    Yes we could make so much more money by sitting at home and training people over a screen, but our biggest interest is developing people to the very highest standards!


    Whoever you decide to train with, we would always recommend in-person training. You won't be spending your hard-earned money to just tick a box and gain a certificate - gaining these skills properly needs real interactivity!


If you'd like to know more about the services we offer please don't hesitate to call or email us. Alternatively, complete the enquiry form opposite and we'll respond quickly.

  Pragmatism (UK) Ltd

     4 Cross Street



     NG9 2NX

  0333 987 5185


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