Quick tip today is about communications.
The best consultations that I've been involved in - the communications that we've come out with have been joint communications between the management team and the employee representatives. That really does give you consistency in your messaging to employees.
The real quality comes when you're actually able to communicate things that you don't agree on, or things that you've not answered yet - you've not been able to answer those questions. To be able to say from a management perspective, this is the position and from a Trade Union (or employee rep) perspective this is the position - and discussions continue. Or actually to be able to say “We've got nothing to communicate!” It's really important to communicate even when there's nothing to say - so even if you've made no progress, to say that so far there's been no progress since the last communication, is really important. To be able to say that jointly - and to be able to give whatever updates jointly - is absolutely key.
So, if you can - go for that joint communication, it's very very powerful.
Hope that helps, as ever if you need any more information or want to know about workplace mediation then give us a call.
Other useful videos:
Pay dispute - mediation saves the day!
Mediation saves time, stress and money
Other videos in this series of redundancy tips:
#1 The difference between consultation and negotiation
#2 Don't wait to have all the answers
#3 See legal requirements as the minimum standard
#4 Train your employee reps and managers
#5 Get to know your employee representatives as people
#7 Ensure you have a fair and objective selection criteria
#8 Employee reps are doing a really tough job
#9 Make sure you properly consider alternative proposals
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Pragmatism is a Private Limited Company. Registered company number 11648918. Director: Peter Colby Registered address: 4 Cross Street, Beeston, Nottingham, England, NG9 2NX